Privacy Policy 

Here at Puppy collars & things , we’re big fans of privacy, and we respect yours as much as we expect others to respect ours. Any personal information you offer for the purpose of an online purchase stays between you and Puppy collars & things. 

Shipping & Returns 

 we try and ship out your order as soon as possible, usually by the following business day, however please allow up to 3 business days for shipment. South Island may take a few day more as well as RD delivery

Returns 
Due to the nature of our business, all sales are final. All our items on offer are hand made and may have some slight variations. 

Risk of Loss and Delivery Damage 
While we mail every item out packed with love and care, we realize it is possible for damage to occur in transit. If you receive your order and it is damaged, please forward photos and/or video to puppycollars@gmail.com If you do not receive your order within 14 business days, please let us know! If either of the above occur, we will replace your order free of charge.